What Collections contributes to Cardinal Health
Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets.
Collections is responsible for the collection of outstanding accounts receivable. This includes dispute research, developing payment plans with customers, and building relationships of trust with customers and internal business partners.
Job Summary
We're looking for a Cash Collector, with fluent Spanish language skills, to join our new Credit team, base in Dublin, Ireland, in making a significant contribution to our cash collections performance. The role will be reporting to the Credit Supervisor. The Cash Collector will be responsible for monitoring a portfolio of accounts and chasing customers for payment of outstanding invoices. This will be done mainly through phone calls but also by email. The person on this position will be an enthusiastic individual, who enjoys working as part of a team whilst building relationships with customers and internal stakeholders. A confident communicator, who knows how to actively listen, interpret situations and use influencing skills to help achieve the team targets. This is a dynamic role for a tenacious person, as the individual is expected to be willing to take challenges, bring new ideas and propose solutions. Flexible work arrangements will be considered based on business needs. Previous experience in a similar position is required.
Responsibilities
Manage, control and protect the assigned receivables portfolio;
Liaise with customers for cash collection purposes and make sure payments are received on a timely fashion;
Perform customer accounts reconciliations in a timely manner to resolve payment discrepancies;
Issue statements in excel and provide any other ad hoc report as required;
Daily blocking orders review and release;
Assist Cash Application Team to ensure payments are applied on a timely fashion;
Understand the impact of customers’ exposure and the risk associated to non-payment;
Proactively work on disputes and drive their resolution;
Regularly update the system with notes, comments, follow up actions etc…
Improve collection results and contribute to the development and growth of the new department;
Understand priorities in the daily business;
Build up and maintain solid business relationships with customers, to ensure the company is well represented at all times;
Interface with other internal stakeholders and various functions (i.e. CS, Pricing, B&T, Commercial, Tax) on issues affecting the AR and assist them whenever required;
Work closely with Commercial teams to understand the business and look for their assistance if required.
Qualifications
2-4 years of experience in related field preferred
Ability to speak English and Spanish, both oral and written, at business level;
Capable of clearly and professionally communicating with customers, peers and senior management;
Enthusiastic, cooperative, and positive attitude, willing and able to work with minimal supervision/direction;
High attention to details;
Very good time management skills,
Strong negotiation skills;
Excellent organizational and interpersonal skills, be happy to work as part of a team;
Interest in and aptitude for a role in Finance is essential (candidate must have excellent numerical and analytical skills);
Knowledge of MS Office (Excel, Word, PowerPoint) and SAP/S4 required.
What is expected of you and others at this level
- Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
- Works on projects of moderate scope and complexity
- Identifies possible solutions to a variety of technical problems and takes action to resolve
- Applies judgment within defined parameters
- Receives general guidance and may receive more detailed instruction on new projects
- Work reviewed for sound reasoning and accuracy
The Company
Headquartered in Dublin, Ohio, Cardinal Health (NYSE: CAH) is a health care services company that improves the cost-effectiveness of healthcare. As the business behind healthcare, Cardinal Health helps pharmacies, hospitals and ambulatory care sites focus on patient care while reducing costs, improving efficiency and quality, and increasing profitability. Cardinal Health is an essential link in the healthcare supply chain, providing pharmaceuticals and medical products to more than 100,000 locations each day and is also the industry-leading direct-to-home medical supplies distributor. The company is a leading manufacturer of medical and surgical products, including gloves, surgical apparel and fluid management products. Ranked #14 on the Fortune 500, Cardinal Health employs more than 40,000 people worldwide. More information about the company may be found at www.cardinalhealth.com
""Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
