Rental Sales Officer [Australia]


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Enterprise Rent-A-Car is seeking a full-time Rental Sales Officer to join our Brisbane Airport team. The position will be part of a rotating roster, that includes working weekends. Car rental experience is not required; any applicant with a customer service or retail sales background should apply!

  • Opportunity to earn incentives!
  • Career growth within expanding business
  • Employee discounts on car hire globally
  • Work for an international brand
  • Join a driven and knowledgeable team

About Us

At Enterprise Rent-A-Car we believe in strengthening our communities, serving our customers as if they were our family, and rewarding hard work. Enterprise Holdings is the world's largest car rental company with a global network that spans more than 90 countries with more than 1.9 million vehicles - taking our customers wherever they need to go.

About the role

Primary responsibilities include:

  • Customer Service at our Car Rental Counter
  • Handle bookings and all customer phone enquiries
  • Checking & cleaning (exterior/interior) of vehicles on return of rentals
  • Cross-sales

About You

The ideal candidate will be enthusiastic with a positive and professional attitude and will have the following skills and attributes:

  • Adaptive verbal and written communication
  • Outstanding Customer Service
  • Ability to identify customer needs and make sales
  • Ability to learn and operate our point-of-sale software
  • Strong attention to detail
  • Organisation skills and ability to multi-task in a fast-paced environment
  • Flexibility with a willingness to learn and adapt
  • Ability to follow the process, and procedures and maintain documentation

With a culture of promoting from within, at Enterprise Rent-A-Car your success will be recognised by excellent career progression opportunities within a growing business. In addition to your remuneration, you will be rewarded with a dedicated learning and development program and numerous employee benefits!

All applicants must hold a valid Driver's Licence. The successful applicant will also be required to submit a Traffic History before commencement.

Job Types: Full-time, Permanent

Salary: From $24.00 per hour

Benefits:

  • Employee discount
  • Referral program
  • Travel reimbursement

Schedule:

  • Flexible hours
  • Rotating roster

Supplemental pay types:

  • Commission
  • Overtime pay
  • Penalty rates

Experience:

  • Customer Service: 1 year (Preferred)

Licence/Certification:

  • Drivers Licence (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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